“IT Doesn’t Matter” is a famous HBR article by Nick Carr, originally published in 2003. I wonder what companies that followed this advice think of it today. (If they still exist, of course.) hbr.org/2003/05/it-doesnt-ma…
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it was one of the things that led Reed Hastings to push for an early move to cloud. Worked out ok for Netflix...
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Replying to @adrianco
I would have argued that that was actually the opposite move, and he decided *only* IT matters

Feb 19, 2018 · 12:18 PM UTC

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Replying to @stilkov
there’s a specific public reference, maybe in the Bloomberg cover story from 2012 or so, to Reed using the IT Doesn’t Matter story as a prompt for the question of what parts of IT should become undifferentiated heavy lifting.
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I concede it may have prompted Netflix to create advanced, unique IT capabilities purely based on the planet‘s best IT commodity platform
Replying to @stilkov
Netflix also made an aggressive move to SaaS platforms like Workday and shut down most of the internal corporate IT
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All of that makes perfect sense, and I see the same pattern with e.g. serverless or other PaaS platforms. I fail to read the article that way, though
Replying to @stilkov @adrianco
I suspect different definitions of "IT" here. Carr's paper was about the infrastructural technologies... non-differentiable stuff of running data centers and servers.
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I’m not sure I agree that’s what it was about. He specifically talks about applications and advocates following instead of leading, reducing investments, etc.
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