@roidrage I think they’re perfectly fine. In fact, I feel they’re an indication that problems are treated professionally.

@roidrage They show that whoever received them actually uses an issue tracker, for starters

@roidrage If you’re able to answer immediately, that’s of course much better. If it takes you more than a few hours, I prefer the ack

@roidrage I recently read a post on the perfect checkout flow. Maybe you should post the text of the perfect autoreply :-)