Does anybody know a method for designing for inexperienced users? Design for user inexperience? I’m wondering whether there shouldn’t be something similar to Germany’s “Leichte Sprache”, but for user interfaces en.wikipedia.org/wiki/Leicht…

Leichte Sprache - Wikipedia

en.wikipedia.org

May 3, 2021 · 11:25 AM UTC

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Context: I recently noted how many people simply can’t use a user interface that makes use of cool new interaction patterns, especially if they’re not regular computer/smart phone users
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Replying to @stilkov
Du meinst sowas wie im BITV 2.0 definiert ist? Zum Beispiel die Web Content Accessibility Guidelines w3.org/WAI/standards-guideli…
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Not sure about the overlap with more general accessibility aspects
Replying to @stilkov
Es gibt noch die BITV: gesetze-im-internet.de/bitv_…
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Replying to @stilkov
I second the use of UX experts, talking to users in *their* environment if possible rather than a usability lab. Prototypes starting with a high-level flow of a 'conversation' between system and user e.g. just text describing each turn in the convoy, rather than UI details.
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Replying to @stilkov
Formative and summative user testing. usabilitygeek.com/formative-… (Summative trsting can be done prior to release as well) Heavily used in medical device development, because, unfortunately, inexperienced users at the bed side have to be assumed in price sensitive health systems.

Formative Vs Summative : The User Testing Battle - Usability Geek

As Steve Jobs once said,  “Design is not just what it looks like and feels like. Design is how it works.”  Even though the legendary tech leader spoke out about how design needs to be functional and...

usabilitygeek.com
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Replying to @stilkov
Best results I saw so far was working with actual UX-experts who would do research together with those users to find out what works.
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