My response to Apple re: their continuing rejections of HEY. The discussion has revolved around money, but this is not about money - it’s about choice, and it’s about how we want to take care of our own customers. This is important: hey.com/apple/iap/

Our CEO’s take on Apple’s App Store payment policies

Email at its best, by 37signals

hey.com
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I’m wondering: What would you lose if you didn’t have an iOS app? What features do you need that a PWA couldn’t provide? /cc @dhh
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HEY is already a web app, works very well. Try it in mobile Safari.
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Replying to @jasonfried @dhh
Yes, I know. So why is the iOS app so important? It’s an honest question. Why bother with the whole control freak process at all?

Jun 19, 2020 · 5:17 PM UTC

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Replying to @stilkov @jasonfried @dhh
People will not go to safari to check their mail. Not a chance.
Replying to @stilkov @jasonfried @dhh
Web apps are a second class citizen on iOS. Many tried otherwise, some went hybrid. Almost all are going back to native code (Facebook, Airbnb). iOS is a great platform for apps, but the policies need updating.
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Replying to @stilkov @jasonfried @dhh
Product people care about details.
Replying to @stilkov @jasonfried @dhh
HEY deemphasizes them, but push notifications are still a big deal for an Email service.
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Replying to @stilkov @jasonfried @dhh
I guess it’s the choice. There are people prefer using native app compare to PWA, deeper integration with the system.
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Replying to @stilkov @jasonfried @dhh
If the app is not listed in the AppStore then it will not be easily discovered (or sometimes ranked/featured), you may lose a lot of potential users because of that. Focusing merely on functionality is justifiable if you are not trying to acquire more users which is not the case
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