This is beyond annoying. Now I have to decide whether to simply stick with the stuff until none of it works anymore, or support @sonos and it’s crappy bricking strategy by throwing even more money at them
Wow. Just got a giant "Fuck you for buying a bunch of our shit in the early days" email from @Sonos. /cc @internetofshit
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Isn’t this every piece of hardware that has turned to software driven products? Even car head units that drive your GPS and radio have an end of life for something you paid $20,000-$100,000 for. I know a friend that can’t listen to the radio in their car anymore.
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Replying to @kellabyte @Sonos
Yes, but there are two particularly shitty things added here: New hardware won’t work (or update) either unless you get rid of the old pieces, and they have a horrible rebate program that means they brick your devices and call it recycling

Jan 22, 2020 · 2:53 PM UTC

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Sorry to hear that. Not a good customer experience.
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Yes, they did not handle that very well. People will not upgrade... They will try something else. #sonosgate
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