Dear every airline, explain to me why I have to manually copy the booking reference and my last name from the email you sent me, the one that includes the link to the online check-in web form

Aug 5, 2019 · 12:11 PM UTC

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Replying to @stilkov
I can imagine there is some law that requires „manual“ identification. I.e. something explicitly forbids to pre-fill the form.
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Seriously? If true, I’d be *really* interested to know more about that law. It’s probably in the same regulation that bans copy&paste for credit card numbers and passwords :)
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Replying to @stilkov
I'm sure there's an app for that 😂
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I wish you were joking
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Replying to @stilkov
At least one airline explained to me that it is required by law. But I have met airline that don't do this shit.
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I don’t doubt that they cited this as a reason, but I strongly doubt they were right
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Replying to @stilkov
Because the system centralized and is run by Amadeus
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The backend might be; the front end is clearly run by the airline. I don’t think Amadeus can tell whether I pasted the booking reference into the form or whether the airline included it
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more replies
Replying to @stilkov
You stole this question from my mind ;-) EVERY AIRLINE! EVERY TIME!
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Replying to @stilkov
Gimme a G gimme a D gimme a PR... no echoing back of personal information without a least a second factor if not 3rd. You boarding card has first and second name and the process probably shows email/phone number
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