A happy new day to you, #SAFEMOONARMY! 🎉 Today's curious question for you... What might you possibly love from customer service? 🤔 What might make it 'next level'? ⏫ Might you have memorable great customer service stories from your past to share? 📔 Answers below 👇👇👇
327
386
16
1,527
If we ask for a Dad joke, can they be prepared??
5
56
This should be the top priority.
7
110
Sorry, It is not funny and not necessary to be responded @safemoon @CptHodl , please be more professional from now on and stop doing this kinda try to be funny thing. People are watching. Especially this is the main official account.
5
2
Chill out. If @RadioShack can sell coffeezillas vibrator batteries on their website. @safemoon can engage and joke around with the community.
1
11
Let them be. But for me i dont want @safemoon to be that kind of company. Engagement indeed needed but they can do it with a professional way. And tbh, reading their reply at this dad jokes thing kinda turn me down a lot. I'm not gonna lie.
2
2
We take customer success very seriously. But life doesn't have to be purely serious. It's ok if you don't like dad jokes. We won't tell. And we still appreciate you and what you have to say. Thank you for your insight and feedback. ♥️
6
4
62
Thank you and i hope you get my meaning. Engagement is needed but you can do it in more professional way. 👍❤️
1
3
We like a little fun and sass. We're here to be professional for sure. But not boring. Replying to a joke with a joke is ok. We wouldn't reply with a joke to a serious need. We hope you can agree that context matters. With that, we can have balance. Fun + work 👐
4
2
2
48
I agreed. But at the point you mentioned "we wouldn't reply with a joke to a serious need" at this context you ask about feedback of CS and then you said dad jokes will be the top priority, for me this is kinda off. But still you know i love you ❤️ @safemoon .
2
1
Someone suggested dad jokes - we'll work better on making sarcasm clearer with a /s on those types of replies. Joke to joke. Love you too. (now handing account over to next person... who knows if they are in a jokey mood or perhaps more up for some rap battles)

Jun 23, 2022 · 2:04 PM UTC

12
76
87