A happy new day to you, #SAFEMOONARMY! πŸŽ‰ Today's curious question for you... What might you possibly love from customer service? πŸ€” What might make it 'next level'? ⏫ Might you have memorable great customer service stories from your past to share? πŸ“” Answers below πŸ‘‡πŸ‘‡πŸ‘‡

Jun 23, 2022 Β· 11:39 AM UTC

327
386
16
1,528
Load newest
Replying to @safemoon
Direct way to a representative instead of FAQ or suggested issues.
1
1
Replying to @safemoon
This automatic voice should be short no unnecessary speech. And if I’m in the hold line and the music plays there shouldn’t be a voice which is telling every 20sec β€žplease wait we are soon ready to talk too youβ€œ
1
1
Replying to @safemoon
Submit a ticket, with a call back number or email Recieve confirmation email or text, including approximate wait time All phone calls recorded for QA CS agents create a profile linked to either the number or email, add notes for future reference.
1
1
Replying to @safemoon
4
GIF
Replying to @safemoon
24/7 Support .... very important ! ✌
25
Replying to @safemoon
Easy access and direct answers to problems!
1
1
Replying to @safemoon
That they go above and beyond to help out the SafeMoon Army.
2
4
Replying to @safemoon
No waiting for the response..
15
Replying to @safemoon
@darrenrobinson SafeMoon anthem as the hold music.
4
Replying to @safemoon
Don’t be statistically driven for the employees so they can contribute to a more authentic experience for the customer.
14
Load more