A happy new day to you, #SAFEMOONARMY! πŸŽ‰ Today's curious question for you... What might you possibly love from customer service? πŸ€” What might make it 'next level'? ⏫ Might you have memorable great customer service stories from your past to share? πŸ“” Answers below πŸ‘‡πŸ‘‡πŸ‘‡

Jun 23, 2022 Β· 11:39 AM UTC

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#SAFEMOON
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I love when I call and they seem genuinely interested or concerned about my question and when they don’t sound like they are reading a script. Great customer service can go a long way, it’s the backbone of a solid company IMHO.
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Keep artificial intelligence out of it is my opinion πŸ™πŸ» having that real life human connection is very important. People want to talk to people πŸ™Œ
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Real people with high level of customer relations, older people like myself can't stand the automated run around. πŸ™
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An automated chat bot that can answer FAQs
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Live support for what to spend all our money on
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Customer: why is my Safemoon down 90% Safemoon Customer service: *hangs up*
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Ensure knowledge base is up to date. Good elevator music while we wait. Empathetic and knowledgeable customer support reps. Reduced wait times until we speak to a rep.
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For Exchange??
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This person answering the call?
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GIF
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