A happy new day to you, #SAFEMOONARMY! πŸŽ‰ Today's curious question for you... What might you possibly love from customer service? πŸ€” What might make it 'next level'? ⏫ Might you have memorable great customer service stories from your past to share? πŸ“” Answers below πŸ‘‡πŸ‘‡πŸ‘‡

Jun 23, 2022 Β· 11:39 AM UTC

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Replying to @safemoon
#SAFEMOON ✩ #SAFEMOONARMY ✩
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Replying to @safemoon
Giving customer service reps the authority to refund money lost in the V2 migration.
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Replying to @safemoon
24/7 availability with real people whether through a call or live chat!
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Replying to @safemoon @CptHodl
Someone who picks up the phone. Chat and email are fine. When things are critical, phone calls are best
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Replying to @safemoon
To be able to communicate with a real person (cost intensive I know), no automatic tape announcements with reference to FAQ, support in many languages, otherwise a ticket system with status query.
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Replying to @safemoon
Have people and not .ai and it helps if they are well trianed n fully knowledgeable in the products.
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Replying to @safemoon
I want to listen John voice when call is on hold 😎
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Replying to @safemoon
A great friendly greeting is a starter. 24/7 would be idyllic to cater globally. Friendly & helpful. Nice music on waiting always help or ads about #SAFEMOON's upcoming with Mr Adults voice please. πŸ™β€οΈ #SAFEMOON will set precedent 🌍 #SAFEMOON is the #Future πŸš€
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Replying to @safemoon
Online chat function with direct response! Building a team on it with the right answers! Sharing knowledge like a mf! #SAFEMOONARMY
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Replying to @safemoon
Make the customer service has human as possible, buttt use a bot with good AI
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