The After sales service. Always.

1/2: Be a good listener, have excellent communication skills, be calm and patient, keep promises, to be sincere, be kind and compassionate, think needs-based, be willing to learn, know your own company, act in a goal-oriented manner, ability to handle surprises confidently

2/2: able to work under pressure, able to think analytically, understand the human psyche, have empathy, think and speak positively, be ready for that little bit more, be fault tolerant

Talking to an actual human and not a bot or prerecorded messaging service

If i call customer service, i want John to pick up the phone and help me out with my issues. #safemoonexchange

polite, and very professional ! Hate it when you can tell the CS is in India or something and they know NOTHING about what service we are calling about! #safemoon4life !

Being able to speak with a live agent, either by phone or chat.

Asking for my wallet address for some SFM while you're busy attending to others...

Multilenguaje sería genial.

Making sure that the Bot is up to date. 👀 Giving time to press the numbers to get the service an old people proof. Making sure is Karen proof as well. 🤓🤗