PROGRESS UPDATE: What might V2 customer service look like? πŸ€” What might world-class, empathy-driven customer service FEEL like? πŸ₯° We have a plan. Now we need the people! ☺️ First position just went live! πŸ™Œ CHECK IT: πŸ‘‡πŸ‘‡πŸ‘‡πŸ‘‡ safemoon.com/jobs/628ead83f2…

May 25, 2022 Β· 10:56 PM UTC

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#PAW
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GIF
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@CptHodl can we have like a customer service chat bot on the homepage that connects us to a real person? I use it all the time with @Verizon instead of calling so for me its pretty convenient instead of calling.
Replying to @safemoon
I have lots of tier 1 customer service experience, but not tier 2. Zendesk is a great ticketing system to keep track of all user requests and technical issues. The macros are easy to create and access. I have triaged tickets from Zendesk to JIRA, but the rest is above me. πŸ˜‚
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Stop fooling and stop scamming people
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#safemoon is the real deal!
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@Heisenb80725635
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πŸ‘€
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#SAFEMOON
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