Just told by phone-based tech support dude @CoxHelp that it is ILLEGAL under your TOS to use a VPN legally? Please tell me he's misinformed.
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I say it's crap and am looking at my alternatives, which are practically non-existent. #FAIL
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Yeah it's definitely crap. Was hoping they had changed that since the time I worked for them.
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Replying to @megarush1024
Amanda, the news looks sunnier - Colleen @CoxHelp has differentiated that VPN clients are simply "unsupported" not violations.

Sep 15, 2016 · 11:57 PM UTC

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Replying to @mholzschlag @CoxHelp
Cool! Thanks for digging this up.
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