It just took me an hour to install a modem. Why? Because @CoxComm refused to connect me without registering it via an "automated" process.
Oct 13, 2015 · 5:30 PM UTC
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@mollydotcom Oh no Molly. We're sorry to hear that. Is everything currently working properly with your modem? -Renee
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Thank you @CoxHelp for responding to my tweet! I did lose a lot of time with the automation process, but phone tech support? Fast and great!
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@mollydotcom You/me lucky day? Just had to reconfigure my entire wireless network after upgrading Bluetooth software & drivers - OH THE JOY!
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