earlier replies
Replying to @mholzschlag
@mollydotcom Hi Molly. We'd like to look into that for you. Please private direct message us your phone number. Thanks. *PK
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Incoming now, thanks @askUHC - and I applaud your Twitter customer service - within moments of the tweet. Excellent, thank you.
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@mollydotcom @askUHC So that's how you get answers from UHC. 'Cause it sure isn't by contacting them via their customer service number.
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@micnap I've been tossed around this a.m. from office to office. Worst. hold. music. ever. @askUHC - can you provide better tunes please?
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@mollydotcom @askUHC Wait till you finally talk to someone. You'll get conflicting info with each person.
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@micnap I got results! It took a couple of hours hopping from dept. to dept. on hold with bad music, but @askUHC - thanks! So far, so good.
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@mollydotcom @askUHC Yay! Took me 5 months and a lawyer and a local congressman.
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@micnap Serious? What the hell went on if you don't mind sharing?
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@mollydotcom They tried to classify as pre-existing condition. Every call yielded conflicting story. Docs couldn't submit paperwork. Etc.
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@mollydotcom Major nightmare having to deal with it on your deathbed. Hospital sent me home in middle of treatment because of ins. fiasco.
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Replying to @micnap
@micnap I'm buying private so maybe they're being nice as they profit? Truly sorry about your situation. Medical industrial complex FTL.

Jun 24, 2015 · 8:23 PM UTC

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Replying to @mholzschlag
@mollydotcom Thanks. Hopefully they've worked out their system and you get better service. Glad things are working out for you!
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