@tfwirelessInc @VerizonSupport Tracfone is holding my account hostage despite buying a new handset and services from them. It's been two weeks, I cannot activate this phone due to no ability to forward it to the dead handset with my dead number. FFS HELP ITS NOT SIM WALMART TRIED
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@tfwirelessInc @Verizon @VerizonSupport ALL I NEED ARE APN NUMBERS AND ACTIVATION. I can't receive a message at my number with tracfone because it's going to a dead handset that I cannot retrieve. Did everything support wanted, including SIM and visit to @Walmart you need to help

Nov 10, 2022 · 1:56 PM UTC

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Replying to @mholzschlag
Thank you! *Christena
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Why are you thanking me. HELP ME and then I'll thank YOU, Christena. FFS is anyone real anymore or is the world just a bunch of bots? Fake news? Fake support.
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Replying to @mholzschlag
We are sorry to hear that you are experiencing this trouble. We know how frustrated it could be on your end. But no worries, we will be doing our best to sort this out for you since our focus is to provide an excellent service to all our customers. ^FT
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What is it you're doing to help me? This is utter baloney, it's 2 weeks of you having a disabled, aging woman alone with no service despite doing everything you want? HOW is this excellence much less even service? What are you doing to help?
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