So I tweeted @UpholdInc regarding charges on my account. I was told to contact support@ email and did so as advised. I received a link to log in. #UX #FAIL Please address this with an efficient response as if one person experiences UX failures, usually many do as well. Thank you.
Replying to @mholzschlag
Hi there - We’re happy to help. Please email our support team at support@uphold.com.

Jun 11, 2020 · 3:01 PM UTC

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Replying to @mholzschlag
You shouldn't have been prompted to login after sending the email, but we've asked our team to reach out directly to help you resolve the issue. If you have a screenshot of the email/prompt you received, please send us a DM so we can better understand your experience.
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