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Molly E. Holzschlag
@mholzschlag
It is the true teacher who leaves the class knowing they have learned the most.
Tucson, AZ
Joined September 2006
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Molly E. Holzschlag
@mholzschlag
19 Jun 2012
I really need to find a corner and have a good cry. What the hell - made it nearly 50 years without losing my ID/License. Ah well.
3
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
Replying to
@leopyc
@leopyc
@united
It was pretty awful. :(
1
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
I was afraid I'd end up sleeping on the streets. WTF? I can't even buy myself a bottle of water and they want 15 cents for a cup of ice.
2
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
Yes I was crying. I had my wallet with all my money and credit cards and ID stolen, and
@united
agents one man, one woman, just yelled at me
3
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
I could make a scene right here at the
@united
desk but the
@tsa
was so wonderful to me I figure I won't give them any trouble.
1
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
You see a grown woman crying in frustration and your customer service solution is to yell at her? Well played,
@united
well fucking played.
3
1
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
@kemulholland Oh really? Well, I guess I'll just have to phone 'em and give them a piece of my mind. They still have phones, right? Fuckers.
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
Replying to
@jrzyshr
@jrzyshr
EXACTLY. I have always hated
@united
but I was holding out hope that the Continental excellence would have been retained. Ah well.
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
I have been flying Continental airlines for 40 years.
@united
merger screwed me out of benefits, points, and any human kindness.
2
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
Who saved the day? The
@TSA
- thank you so very much for treating my situation logically, with dignity, humor and kindness. Impressive!
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
At airport and through security.
@united
- you absolutely suck. I have never been so horrifically treated - you have LOUSY customer service.
7
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
Okay, wish me luck. I get a limo to the airport, but have no money for a snack. Irony, irony, irony.
6
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
Brother, can you spare a dime? I really need a snack. Like really really.
1
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
@frdelrosario I'm the idiot. I used to sort of live here. I should know to watch for the pickity pockety types. Still, a pox on 'em!
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
Replying to
@rjhoughton
@rjhoughton
Well, United seems to think I'll be ok. We'll see. I've a feeling I'll just end up getting extra mauled by security. No biggie.
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
Replying to
@jwilker
@jwilker
Yep, flight's at 9 so I'm leaving here in a few. What apparently is saving my ass is having massive years of frequent flying.
1
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
Replying to
@NathanaelCBR
@NathanaelB
It's better than "You are being watched . . ." ;)
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
Replying to
@eilders
@eilders
LOL! No, I had it with me yesterday, was just packing up to go and it's nowhere. Even looked under the bed (surprisingly clean!)
1
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
I hope United is right. There is something truly unnerving about traveling without any ID, money or credit. Fuckity Fuck Fuck Fuck.
5
Molly E. Holzschlag
@mholzschlag
19 Jun 2012
A curse on the person who stole my wallet! I can cancel credit cards, but I have to get on a flight without ID. United says I'll be ok.
3
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