earlier replies
Now 10 days and no contact from @logitech @LogitechUK support. Support costs money and doesn't make profit - Let's not bother with that.
1
Hi Phil, please can you DM us your country of residence, case number and email address so we can escalate your case.
1
Case: 05687349, UK, email address is public as a Debian Contributor : philwyett@kathenas.org. As the ticket now says you have 24 hours.
1
@logitech In 24 hours I will give up as stress causes triggers and your lies and poor service is causing severe stress and annoyance.
1
Hi Phil, we've escalated your case and you should hear from our support team shortly. Thanks, The Logitech Social Team
1
The case I suspect you opened has been closed on my support account. Still no contact from the support team.
1
15 days and still waiting. Your customer service stinks. This needs resolving now. My patience is thin.
1
@logitech 16 days and still waiting.
1
@WhichUK should do an investigation into tech company poor service standards to customers. And @logitech should be part of it.
1
Hi Phil, sorry you haven't been contacted yet. As mentioned, we have re-escalated your case and someone should be in touch soon
1
Replying to @LogitechGUK @LogitechUK
Yes and here are screenshots. Weirdly support seems to have been quick to close the entry opened by the Social Media Team. Still no contact.

Aug 24, 2017 路 5:12 PM UTC

1
Replying to @kathenasorg @LogitechUK
And please stop using the word "soon". Christmas, The Last Jedi and my death are coming soon. All probably will come before I am dealt with.