earlier replies
Replying to @Logitech
No, I have not been contacted by your team yet. 8 days and counting. :-(
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And now 9 days and no contact from @logitech support. This issue has cost time and money and should have been dealt with days ago.
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Hey, we're sorry to see you still haven't received help. We've flagged support and someone will reach out very soon!
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Soon? Yeah... won't hold my breath. Your words are hollow. Action is king.
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Now 10 days and no contact from @logitech @LogitechUK support. Support costs money and doesn't make profit - Let's not bother with that.
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Hi Phil, please can you DM us your country of residence, case number and email address so we can escalate your case.
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Case: 05687349, UK, email address is public as a Debian Contributor : philwyett@kathenas.org. As the ticket now says you have 24 hours.
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@logitech In 24 hours I will give up as stress causes triggers and your lies and poor service is causing severe stress and annoyance.
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Hi Phil, we've escalated your case and you should hear from our support team shortly. Thanks, The Logitech Social Team
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The case I suspect you opened has been closed on my support account. Still no contact from the support team.
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Replying to @kathenasorg @LogitechUK
15 days and still waiting. Your customer service stinks. This needs resolving now. My patience is thin.

Aug 23, 2017 路 11:18 AM UTC

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Replying to @kathenasorg @LogitechUK
@logitech 16 days and still waiting.
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@WhichUK should do an investigation into tech company poor service standards to customers. And @logitech should be part of it.
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