Now 8 days with no direct contact from @logitech support. Got another DM with apology and told they will follow up with their team.
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I have now been put to extra expense buying new hardware so I can work and this is now a matter of principle.
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No... The new hardware was not @logitech!
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Hi Kathenas, please let us know if you still have not heard from our team. We will follow up and ensure your case is handled!
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Replying to @Logitech
No, I have not been contacted by your team yet. 8 days and counting. :-(

Aug 16, 2017 路 4:06 PM UTC

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And now 9 days and no contact from @logitech support. This issue has cost time and money and should have been dealt with days ago.
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