Seven and a half weeks and still waiting for @DirectLine to settle a laptop damage claim. 😠

Sep 27, 2023 · 4:05 PM UTC

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Replying to @kathenasorg
I'm sorry you're having problems. Could you please send me a message with your claim or policy number, so I can look into this for you? Thanks nitter.vloup.ch/messages/compose…

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Sent. Isn't it a shame that making problems public is the only way to get a prompt response from @DirectLine and many other companies these days. 😒