Well done @MachineMartUK on me finding out an item out of stock when the package arrives and it is not there and temporarily out of stock on delivery note, while all emails state no missing items. Now left without the item I need and wasting my valuable time until it arrives. ๐Ÿ‘Ž

Nov 10, 2022 ยท 11:45 AM UTC

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Replying to @kathenasorg
Hello, I am sorry to hear of the issue raised. Please contact our customer service team on 0115 8406 235 or customerservice@machinemart.co.uk, and we shall look into this for you as a matter of urgency.
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Already phoned 01158406244 to be told that the 3/8 torque wrench that is missing will arrive maybe tomorrow but more likely Monday. I stressed the need for tomorrow. Wonder why I paid for next day delivery now with this kind of poor communication to customers about order issues.
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