We are way below the minimum 65Mbps I should be getting since early hours of this morning. Reported to the nice folks at @NOW / @NOWHelpTeam and hoping @WeAreOpenreach / @OpenreachHelp can rectify this issue ASAP.
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Hi Kath thank you for getting in touch. Kath can you please tell me is this issue with your wireless devices or also with the devices connected to the hub with an ethernet cable. Thanks ^ND
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Wireless and wired. Multiple GNU Linux machines and an Android mobile phone. This is a network issue, I have done all checks and debugged it to that. I have even tested using torrent downloads. Usually the easiest way to max out a current connection.
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Kath how long has this been going on for, would this be a recent issue? thanks
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As I said to the @NOW support team on the phone this morning. I usually see a router reboot at 2am and it was after this today at around 2:30 I was installing @RedHat RHEL 8 on a system and noticed the download speed was shockingly slow.
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An additional hint it is a network hardware or configuration issue is the fact it is maxing out at 25mbps.
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Kath did the team run a line test this morning when you called? thanks ^ND
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Replying to @NOWHelpTeam
Yes they did and escalated the issue to the network team. That is why I mentioned @WeAreOpenreach / @OpenreachHelp in the first tweet, hoping they can quickly fix. Test on Ookla, though the standard is the BT Wholesale one I screen shotted originally.

Sep 15, 2021 路 4:50 PM UTC

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Replying to @kathenasorg
Perfect kath thank you so much for letting me know. Kath as this is with our escalation team they will further investigate and get back in touch as soon as possible. Please keep an eye on your spam or junk folder as at times it may go there. Thanks ^ND
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Thanks. Just to show the issue is real and the router config was irrelevant. I have backed up the router and reset it to factory, then performed a speed test with no change.
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more replies
Replying to @kathenasorg @NOWHelpTeam @WeAreOpenreach @OpenreachHelp
Also just to show. Here is the connection on my main laptop to the @NOW Hub 2. Not getting much better than this. 馃槑