@MountainWHouse Jasper boots eye failures/defects after just over two months. ๐Ÿคจ instagram.com/p/BtwJYdYlnpK/โ€ฆ
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Hello, Thanks for your post. We are sorry to hear that there was a problem. Please contact our customer service team directly on info@mountainwarehouse.com to have this looked into. Thanks
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Replying to @MountainWHouse
Done that, supplied evidence, been offered exchange or refund. Indicated I wanted an exchange, that was on Tuesday and have heard nothing since. ๐Ÿ˜ 

Feb 16, 2019 ยท 10:57 AM UTC

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Customer retention. A company is judged on how they treat customers once they have your money. @MountainWHouse is not doing good to retain me.
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