Replying to @josephwshaw
@josephwshaw @slpaquette I'm hoping that at least some passengers were willing to shuffle around to fix the situation despite @united
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@hal_pomeranz We fixed it before the flight, but this was the response from @united @josephwshaw
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Replying to @marieantointwt
@slpaquette @josephwshaw Another great moment in @united customer service. This is why I'm not flying them anymore.

Dec 21, 2013 · 9:59 PM UTC

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Replying to @hal_pomeranz
@hal_pomeranz I wish we didn't have to, but in Houston they're the only option at times & my husband is platinum elite @josephwshaw @united