"UPS Store" charges on hotel bills-- Fuck you @UPS! You were already paid to ship it. Don't charge extra for interrupting delivery!

Dec 3, 2012 · 1:23 PM UTC

@UPSHelp @ups Two packages in my name shipped to Hilton Palacio Del Rio in San Antonio (one FedEx, one UPS)... (1 of 2)
@UPSHelp @ups Hotel UPS Store concession charged $5/pkg on my hotel bill. Charges were reversed when I complained. But I am very angry.
@UPSHelp @UPS Something needs to be done-- you need to change your business practices. This is not the first time this has happened to me.
@UPSHelp @UPS Email sent. I provided more than enough information earlier to infer the rest. This smacks of delay tactics.
Hey @UPSHelp, you know that info I provided you repeatedly via email/Twitter? The @UPS Store Corporate agent who called me got none of it.
1
Seriously, @UPSHelp you've taken an issue about some small but annoying charges and turned it into a bit of a PR debacle. Well played!
2
. @UPSHelp @ups Fool me twice, shame on me. I'm not wasting any further time with you. Poor customer support is worse than none at all.