Hey @Publix, writing “Happy Birthday Carson” in icing on a piece of plastic and sticking it on top of a regular cake does not a birthday cake make. Unhappy with this custom bakery order for our son’s birthday.

Sep 28, 2021 · 5:53 PM UTC

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Replying to @hal_pomeranz
Hi there, Hal. I'm sorry to see we've let you down, especially for such a special day. Could you please send us a direct message so we can better assist you? Thank you. ☼Carolyn
Replying to @hal_pomeranz @Publix
To be fair though, if they had wrote it on this particular cake, it probably would have been very hard to read.
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