Lately I’ve been dealing with a lot of ransomware cases. And often our team runs into issues with the IT staff from the victim organization.

I think part of the problem is that they feel like their org has no faith in them when it comes to solving the problem. That they call you in the first place and they put you in charge over them. I wouldnt be happy if you would start telling my team what to do either.

But that’s a beef with your boss, not with the Pros from Dover. OK, maybe yeah …

Thats true. But it could cause them to react this way, is what I'm saying.