5) There is a shortage of competent IT people and most of them are concentrated in a few narrow industries. Chances are the IT people you deal with are unqualified and scared people will find them out.
But now the world has changed, and I'm migrating to an environment that is much more aligned with my current customer base. But if any IAAS providers out there ever need some heavy lifting on email and DNS, feel free to call. I've been in that game since 1986!
Eventually I started my own consulting firm in 1997 and I did a lot of consulting around email in DNS in those heady dot-com years. And of course I ran my own email and DNS services for my business and personal stuff, as well as for friends and family.
Anyway, I became the tech contact for qms.com and at the time I was HP3 in WHOIS, right behind hp.com and their netblock allocation. That's a pretty cool vanity flex from the end of the early Internet era.
I talked to their network admin and he said "Oh sure! We just got done transitioning off that domain. Here let me transfer it to you." I got the transfer authorization in my mailbox in seconds. He didn't even want the free laser printer I was prepared to offer.
"QMS" was was Quantum Medical Systems of Issaquah, WA. I figured I'd call and see if they still needed the domain. When I dialed their main number, the receptionist answered, "HP Medical Imaging" and I knew this was going to work!
After NASA I went to work for QMS (they made laser printers) at the old Imagen facility-- it was my first solo Sys Admin gig. Our site had the Internet feed for the whole company but we were using the domain "AQM" (stock ticker) because "QMS" was taken.