earlier replies
Replying to @pwaring
Sorry, but RT is still the least hateful ticket system you can get for free.
Gitlab supports issues by email and by website. It's a git server, but you didn't specify you wanted it to be purely issues :-)
We have a large number of non-technical managers able to use it to file issues etc if you give them the URL to the issues page.
Replying to @pwaring @mart_brooks
If you want a ticketing system which is usable by the general public, don't give them any write-access to it whatsoever or it'll be full of shite you can't do anything useful with.

Mar 27, 2018 Β· 10:24 AM UTC