Non-paying customer has twigged that they're not getting email. That took longer than I thought it might.
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Replying to @mart_brooks
OOI do you have regular "If you don't settle your bill, you will be cut off" automatic mails?

Feb 28, 2017 Β· 12:07 PM UTC

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Replying to @dsilverstone
No, manual, as it's very very rarely needed.
Replying to @dsilverstone
One goal of the abmx->hmx transition was to get rid of the high-maintenance and late-paying users.
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Furrysmurf