Four hour maintenance window results in 10 hours and counting @virginmedia outage. Issue logged. Engineer? THURSDAY! WE ARE NOT AMUSED!
Nov 11, 2014 ยท 7:16 PM UTC
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@dsilverstone Oh dear! Sorry about this Daniel. I understand it's frustrating. We want to get this sorted for you as soon as possible. MH
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@virginmedia Wanting to get it solved for me is laudible. Not having noticed *BEFORE* I did is just plain negligence.
@dsilverstone It's like @virginmedia are using Comcast as a model of customer service