No way of finding out who the new provider is either... this really is appauling.
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@broonie Presumably once they bill you, you can take them to court?
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@dsilverstone they didn't bother billing me last time and frankly I'm at least as angry that this is possible as anything else.
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Replying to @broonie
@broonie I'm amazed they let this happen -- surely they want your money

Oct 30, 2012 ยท 10:00 PM UTC

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Replying to @dsilverstone
@dsilverstone they claimed this is how landline transfers work last time. Will be rather more insistent when I call them tomorrow.