earlier replies
Replying to @wjjjjt
@resiak @TMobileUK If you're out of contract they (a) don't get to charge you and (b) MUST provide the code much more rapidly than that.
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Replying to @wjjjjt
@resiak Once the contract is up, you *OWN* the HW, if they refuse to allow you to use it as you wish, they are depriving you of your rights.

Oct 23, 2012 ยท 9:47 PM UTC

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@resiak TMob responded to common sense when I pointed that out to them, when I did it. Regardless, just go through to complaints if you can.