So I thought @amazon used to have UI to tell them that an order marked as delivered ("left at mailbox") wasn't actually delivered. Now I can't find any such UI and the help content basically says "contact USPS". Is the assumption now that I just pay for the thing again?
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I mean, it's not a big deal for me to just buy more soap since the first container of soap went missing, but it's also not really how I thought Amazon's e-commerce model worked.
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Just call them
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Amazon or the post office?
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Amazon: +1-888-280-4331. they make it a little hard to get a hold of them, but if you call in and complain and this hasn’t happened seven or eight times, they’ll just replace it.
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Replying to @chrisFnicholson
No idea where you found that phone number (it's sure not easy to find on their site), but I'll have a try in the morning...

Apr 6, 2020 · 5:52 AM UTC

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