SFO for the most part is a really well run airport but this is incredibly asinine.
It’s illegal for Uber & Lyft to pickup at SFO’s arrivals level, so they pickup at departures. This has made congestion so bad, there’s now a sign encouraging drop-offs to go to arrivals. So now departures go to arrivals & arrivals go to departures because tech fixes everything.
1
5
I think it may have even made sense when Uber & Lyft were a smaller percentage of the traffic, since arrivals is generally more of a mess because of (a) mistimed meetings and (b) trying to figure out where the other party is, so diverting 25% of arrivals to departures is good.
Jun 4, 2018 · 4:36 AM UTC
1