Dear @citi fraud team, I'm a false positive. Please fix your fraud rules so that you stop catching so many dolphins. This dolphin is about to close his account.

Dec 20, 2017 · 1:37 AM UTC

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Replying to @bilcorry
I'm sorry to hear about the false fraud alerts and I want to look into this. Can you DM us your account type only (Best Buy, Costco, checking, etc.)? Do not include account numbers or PINs. Thanks again for reaching out to us! ^Kenna nitter.vloup.ch/messages/compose…

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Done, thx!
Replying to @bilcorry @Citi
Dolphin?
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Citi is trying to catch fraudsters, but is also catching legit users, much like fishermen using nets for fish but is also catching dolphins. Got to adjust net when catch too much of wrong thing.
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