Masks remove the disadvantage of being homely. "Average-looking workers were perceived as more attractive by survey respondents when they were wearing masks, and their customer service scores were also higher" news.wsu.edu/news/2021/12/16…

Masks level playing field for hospitality workers

While attractive hospitality workers typically earn higher customer service scores than their peers, wearing face masks—a practice widely adopted during the COVID‑19 pandemic—levels the playing...

news.wsu.edu

Mar 30, 2022 · 8:34 PM UTC