"Postal Service spokespeople did not answer questions...about why customers are getting this message. One spokesman said he could not answer without seeing the tracking numbers. When The Post provided tracking numbers from two packages, the Postal Service did not respond."
USPS is telling people their mail is being held ‘at the request of the customer.’ It isn’t true. wapo.st/3gzT8EW
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Replying to @ericgeller
I have had it happen a few times, especially on Saturdays, and they just deliver it the next business day. I assume it is when they forgot to drop it off and didn’t want to drive back, or maybe the carrier was sick and there wasn’t a backup, or something like that.

Aug 28, 2020 · 3:36 AM UTC