Don’t ever update the BIOS on a @Dell computer. When it bricks the motherboard (like it did mine), Dell will accept no liability if out of warranty. Seems like something their DellSupport system should mention when it prompts you to update.
dell.com/community/Customer-…
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I replaced the CMOS battery with a new one for good measure. Once it was booting again, restarting would then show it trying to do the Dell update via "Windows is preparing your update".
Oct 6, 2019 · 4:02 PM UTC
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To fix that problem, I hard powered off the desktop on the screen that said don't power off the computer (ha), booted it back up, went into DellSupport app, restored before the update, restarted, it again sat on the "Windows is preparing..". Hard powered it off, booted it up.
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Now when I logged in, the DellSupport app said the roll back couldn't be completed, so I chose "Cancel" and everything seems normal again.
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