Great analogy. When someone says "a person can click a link and bring down my whole network"... Let's stop pretending that's simply a human problem.

One of the great things about the airline industry is that it is super tuned to customer behaviour, both pre-flight and in-flight, to maximise revenue. This means that peeing on a seat-back TV or plugging bad stuff into a port that fits are expected scenarios and disaster proof.

Have you read Black Box Thinking? A great reference re airline approach to failures and incidents, lots of parallels for what we can learn