Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Replying to @BunniesRKewl
I'd suggest reaching out to our Realms team so they can take a look! To keep your information secure, please complete our request form at msft.it/6017iMMu7 so we can quickly and safely assist with your question! ^BT
Replying to @marksenslin
We don't have phone support, but we can help if you make a ticket with us. To keep your information secure, please complete our request form at msft.it/6013iMK2f so we can quickly and safely assist with your question! ^BT
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Replying to @LadyrebelFL
In that case, there may be a bug involved. I'd recommend filing a report about it at msft.it/6018izQMp and it can be investigated further. -JL
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Replying to @MobileGamer119
There is not at this time. No backups are stored on our servers beyond those that are also listed on the player-facing side. The backups retained are currently limited to 1/day for 1-8 days in the past, 1/week for 9-36 days, and 1/month for 37-121 days. -JL
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Replying to @SwoompyyLive
This will likely depend on how big your world is and how many players are going to be on the server; while we can't offer support for private servers, feel free to check out our guide on setting up Java servers here: msft.it/6014izQeI. ^FF
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Replying to @LadyrebelFL
Are you wearing more than one piece of armor? That could explain why they're attacking, but if you're wearing only piece of armor/none at all, then this could be a bug: msft.it/6018izQMp. You can visit our help site on how to report a bug too: msft.it/6019izQMV. ^FF
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Replying to @Wkohut1
Good! Glad to hear that you were able to reach out to our support. They should be able to help you with any of those issues from here. ^BT
Replying to @MisterWolf__
At this time we are not able to provide support for issues with third party mods/resource packs. You can contact the third-party publisher or developer for more information. -JL
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Replying to @CallLazyy
If the issue occurs with all worlds, it may be best to have one of our tech specialists assist you with this. Please submit a ticket at msft.it/6013izEg9 with information such as the platform you're playing on and when you noticed this issue start so that we can help. -JL
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Replying to @Gwanatu
Please visit our bug report site to see if the problem has already been reported: msft.it/6018izDBO. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/6019izDBP. ^FF
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Replying to @MeiskieGaming
Check which biome your villagers are in as well, as that can change which enchantments the villagers drop. Hopefully you'll see it in-game soon! ^FF
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Replying to @DragoTheDrakeon
Hello! If you're playing Minecraft on a console, mobile device, or on Windows, you would choose the "Minecraft" option under the "Game Title" dropdown. ^FF
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Replying to @onblood1990
Please visit our bug report site to see if the problem has already been reported: msft.it/6018iK4DY. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/6012iK4Do. ^FF
Replying to @CallLazyy
That's definitely frustrating to experience. Is only the world crashing when others join, or does the entire game crash? If it's just the world, try and see if using any other worlds will let your friends join. Let us know if this helps or the issue is still happening! ^FF
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Replying to @kesje
Glad to hear it's better now! If you see this come up again or have any other questions, please be sure to let us know. ^FF
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Replying to @sathonayDev
Minecraft Support is unable to assist w/ Microsoft account recovery. Please note that if the Microsoft account has been closed, deleted, or locked, you won't be able to continue playing the game. We'd suggest contacting Microsoft for recovery options: msft.it/6010iKFbn. ^FF
Replying to @DreamyDude2004
Hiya! What can we help with? ^FF
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Replying to @Shamblolio_Pile
Wonderful, I'm glad to know you got it sorted out! Let us know if you have any other issues that we may be able to help you with. -JL
Replying to @Master_5110
Thanks for elaborating. That definitely sounds like it might be a behavior bug. Please visit our bug report site to see if the problem has already been reported: msft.it/6011iK5D7. -JL
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Replying to @Master_5110
Could you please go into a bit more detail about the issue you're seeing with the villagers? -JL
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