Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Replying to @GamesKekee
I'd suggest reaching out to our support team to have a look at that for you. To keep your information secure, please complete our request form at msft.it/6018iGYWu so we can quickly and safely assist with your question! ^BT
Replying to @Chromeeh_Gnome
Hey there! Feel free to send over any suggestions or feedback that you have for the Minecraft team here: msft.it/6011iGYcf. ^FF
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Replying to @ravinggenius
Can you try accessing the website by using another browser and/or device? ^BT
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Replying to @44liy4h_x
That's strange. Can you reach our Tech team so they can have a look? To keep your information secure, please complete our request form at msft.it/6011iGZ9t so we can quickly and safely assist with your question! ^BT
Replying to @smartcraft_mc
Glad to hear that it works now! If you run into any other issues, let us know and we'd be happy to help. ^BT
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Replying to @u559r
As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see our Post-Migration Process FAQ for more info: msft.it/6013iGZ3R ^BT
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Replying to @MickeyLeRat
That's strange! Can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at msft.it/6019iGZBH so we can quickly and safely assist with your question! ^BT
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Replying to @smartcraft_mc
Oh that's weird! Can you try using another browser and/or device to see if it still gives you the same issue? ^BT
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Replying to @kesje
What platform are you playing on when you run into this issue? ^BT
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Replying to @SashaB23348708
It could be that you're logging in using the wrong credentials. Can you try double checking to make sure you're into the right account? I'd also suggest checking this FAQ out. msft.it/6011iGkHV ^BT
Replying to @wonyopaws
You can reach out to our Support team so they can take a better look at it for you. To keep your information secure, please complete our request form at msft.it/6014i1C4o so we can quickly and safely assist with your question! ^BT
Replying to @tronexian76193
I'd suggest reaching out to our Support team and they'd be happy to help! To keep your information secure, please complete our request form at msft.it/6013i1CIz so we can quickly and safely assist with your question! ^BT
Replying to @Shadow23411_
I'd suggest having your friend reach out to our support page. To keep your information secure, please complete our request form at msft.it/6016i12ea so we can quickly and safely assist with your question! ^BT
Replying to @wonyopaws
You'd have to open the link for their website and click "Can't Sign in". From here, you should be good to go! msft.it/6012i1LdA ^BT
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Replying to @XDavird
I'd suggest reaching out to our Support team so they can have a look! To keep your information secure, please complete our request form at msft.it/6015i1LwH so we can quickly and safely assist with your question! ^BT
Replying to @LMod369
Please reach out to our Accounts team so they can have a look! To keep your information secure, please complete our request form at msft.it/6016i1L3k so we can quickly and safely assist with your question! ^BT
Replying to @karinarebekah6
I'd suggest reaching out to our Realms team so they can have a look. To keep your information secure, please complete our request form at msft.it/6010i1L1i so we can quickly and safely assist with your question! ^BT
Replying to @MarcC5M
We can't really speak on it since the system is automated. All we can suggest is to try another username that works out! ^BT
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Replying to @RonaldoGalvan7
The "Creeper" error code means that a network issue has prevented your sign-in. Please make sure that your connection is stable and check that it is configured properly. I'd suggest checking this FAQ to see if that helps: msft.it/6017i1Iad ^BT
Replying to @woshyyjoshy
Hello! We cannot assist players with recovering Microsoft accounts, nor can we transfer purchases between Microsoft accounts. Please contact Microsoft Support for assistance recovering the account: msft.it/6018i1XkY -AG