Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Oh, I think I understand now! You mean you'd like different colors for chests, right? That would be lovely. You can share your suggestions and feedback for Minecraft here: msft.it/6010i6YGq. -AG
Wonderful! That's good to hear! If the issue occurs again and those steps don't work, please don't hesitate to reach out to our technical support team. -AG
To keep your information secure, please complete our request form to our Accounts team at msft.it/6012i6chA, so we can safely assist you! -AG
We recommend writing to our tech support team at msft.it/6011i6cAX, so we can assist you further! -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/6017i6c0h, so we can safely assist you! -AG
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You should get an automated email with your 7-digit ticket number letting you know that your request has been submitted. You should receive an reply from one of our agents soon, but we can check in on the status of your request if you can provide us with that ticket number! ^FF
We don't offer phone support at this time, but your best bet is to reach out to our Support team through the form linked in the previous tweet, or reach out to us here on Twitter! We're happy to help as best we can or direct you to the best place to answer your question. ^FF
Thank you. It sounds like you are experiencing a bug that has been reported. If you'd be so kind, please add any information that you can provide to msft.it/6010i6BnI and watch this bug for updates. Please note we can't provide an ETA on bug reports. -AG
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Hello! We'd like to have a ticket made for your case. Please write to us at msft.it/6011i6B1N, so we can assist you further! -AG
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Hello! We'd like to have a ticket made for your case. Please write to us at msft.it/6014i6B1y, so we can assist you further! -AG
Chopping wood from different tree species and then applying an axe to the wood will net you different variants of wood stripped of its bark, if that's what you mean. We recommend visiting community spaces online for guides on acquiring other items in-game. -AG
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This could be a Marketplace cache issue. Try opening Minecraft, go Settings, then Storage, and select "Clear Marketplace Cache." Once this has been completed, try downloading the content again. Hope this helps! -AG
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Hey there! I wanted to make sure you got a response, too. These issues are a surprise indeed. We'd like to have a ticket made for this case, like the others. If you haven't already, please write to us at msft.it/60199hpnB, so we can assist you further! -AG
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Hello! We'd like to have a ticket made for your case, as well. If you haven't already, please write to us at msft.it/60139hpTB, so we can assist you further! -AG
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Hi there! We recommend reaching out to Microsoft Support for help with purchase related inquiries, as new purchases of Minecraft: Java edition (and Bedrock edition) are made through Microsoft's purchase systems. Thank you for understanding. -AG
If you mean to say that the email you entered is inaccessible, we recommend filling out the form again and using an email address that you can use to coordinate with our account specialists. Otherwise, we are not able to assist with account inquiries here on Twitter. -AG
Hello! We'd like to have a ticket made for your case. Please write to us at msft.it/60149hpyi, so we can assist you further! -AG
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We recommend writing to our technical support team at msft.it/60119hpyz, so we can assist you further! -AG
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