Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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That's not information we have. When there's more information out, it'll be posted. :) Thanks for your patience in the meantime! ^BT
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I'd suggest reaching out to our Tech team so they can look into those crashes for you. To keep your information secure, please complete our request form at msft.it/60129AhFq so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: msft.it/60169Ahii. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60179Ahic ^BT
Please visit our bug report site to see if the problem has already been reported: msft.it/60129AhX8. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60139AhXD ^BT
It should take you to a form to fill out and submit, and Support should reach out to you through e-mail. ^BT
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Looked into this for you and it looks like the Minecraft mailing list isn't available to be joined. ^BT
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To keep your information secure, please complete our request form at msft.it/60189Aefs so we can quickly and safely assist with your question! ^BT
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Gotcha. Can you reach out to our Tech team so they can look into this further? To keep your information secure, please complete our request form at msft.it/60149AeNO so we can quickly and safely assist with your question! ^BT
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You should still be able to reach out to us even without the transaction ID. Can you provide a screenshot of what's going on when you try to reach out to us? ^BT
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We wouldn't really be able to give a reason why since the system is automated. I'd suggest trying another username you'd like that's hopefully free. Thanks for your understanding! ^BT
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Gotcha. If you could, can you try to submit a ticket instead of the chat? That should be able to help. ^BT
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Just to check, were you able to clear your cache and cookies? Give that a try for me to see if that helps. ^BT
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You'll have to wait those 30 days before you're able to change your username again. Thanks for your understanding. ^BT
That's not something Support would be able to provide. Thanks for sending those reports though. They'll be helpful for our Devs. ^BT
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Make sure you're logged into the right account! Also, I'd suggest checking this FAQ to see if it helps: msft.it/60109Apms ^BT
If you're running into this issue, I'd suggest reaching out to our Tech team. To keep your information secure, please complete our request form at msft.it/60169Apgq so we can quickly and safely assist with your question! ^BT