Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We can't open or send DMs, but we'd be happy to help. Can you reach out to our Accounts team so they can take a look? To keep your information secure, please complete our request form at msft.it/60199ApTh so we can quickly and safely assist with your question! ^BT
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Hello! We cannot assist players with account inquiries here on Twitter. Please fill out the account support form to the best of your ability, and an account specialist will be able to assist you. -AG
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We can't help with 3rd party servers, but I can give general Minecraft advice. Breaking the villager's workstation block may change their occupation. If the issue persists in an offline copy of the world, please vote for/submit a bug report: msft.it/60119fxcX -AG
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We suggest asking your friend to open a ticket with us at msft.it/60189fxVa, so we can assist him further! -AG
Thanks for letting us know. We recommend voting for an existing bug report or submitting a new bug report here: msft.it/60129fpTn -AG
Hi! If you require assistance with any sign-in issues, please complete our request form to our Accounts team at msft.it/60179fPzX, so we can safely assist you! -AG
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Hello! Can you describe the issue you're experiencing on Switch? And what troubleshooting steps have you tried? -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60179fPGF, so we can safely assist you! -AG
Minecraft Support is unable to offer monetary refunds for purchased Tokens on PlayStation. The only action we can recommend is to return to PlayStation Support in case they may reconsider the refund request. -AG
Hello! Have you attempted switching networks to see if the connection improves? And are you both using Nintendo Switch Online subscriptions? -AG
Hey there, do you happen to have any 3rd party launchers installed? Try uninstalling these if so, and let us know if you're still unable to locate your Minecraft versions. ^FF
If you no longer have access to your Microsoft account, Minecraft Support is unable to move the game or assist in the Microsoft account recovery process. We'd suggest contacting Microsoft Support for recovery options, which you can do here: msft.it/601394tXS. ^FF
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Hello! We'd like to have a ticket made for your case. Please write to us at msft.it/601494mDn, so we can assist you further! -AG
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We recommend writing to our technical support team at msft.it/601094m8I, so we can assist you further! -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/601194mB3, so we can safely assist you! -AG
Hello! We cannot assist players with recovering Microsoft accounts, nor can we transfer purchases between Microsoft accounts. Please contact Microsoft Support for assistance recovering the account: msft.it/601594lfT -AG
It's been quite a while! Are you still running into issues? If so, can you let us know what issue you're running into? ^BT
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The problems that you've been experiencing should be resolved now. Please try again and if you're still facing any issues, please send us a screenshot and any other details regarding the error(s) you see. ^BT
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