Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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The problems that you've been experiencing should be resolved now. Please try again and if you're still facing any issues, please send us a screenshot and any other details regarding the error(s) you see. ^BT
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The problems that you've been experiencing should be resolved now. Please try again and if you're still facing any issues, please send us a screenshot and any other details regarding the error(s) you see. ^BT
The problems that you've been experiencing should be resolved now. Please try again and if you're still facing any issues, please send us a screenshot and any other details regarding the error(s) you see. ^BT
No worries! Our Marketplace team should be able to help if you reach out to them. To keep your information secure, please complete our request form at msft.it/60139N4lx so we can quickly and safely assist with your question! ^BT
Gotcha. If you could, can you try update the bug report and let them know that. I'd also suggest keeping an eye on that page for any further updates. ^BT
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Gotcha. If you could, can you reach out to our Tech team so they can look into this further for you? To keep your information secure, please complete our request form at msft.it/60119NLUJ so we can quickly and safely assist with your question! ^BT
Our Marketplace team should be able to help with that. To keep your information secure, please complete our request form at msft.it/60119NL1z so we can quickly and safely assist with your question! ^BT
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The root cause may be related to the game's save data; as it reaches a large size, it can take a while for the game to read it. If you have old Marketplace content you are not using or worlds that you no longer play on, you can remove these from your console storage. -JL
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Can you tell us what specific issue you're having with the game? And what troubleshooting steps have you tried so far? -JL
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Please visit our bug report site to see if the problem has already been reported: msft.it/60129NnIm. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60139NnIW ^BT
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Gotcha. If you could, can you reach out to our Accounts team so they can take a more in-depth look? To keep your information secure, please complete our request form at msft.it/60159NnsD so we can quickly and safely assist with your question! ^BT
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Demo mode usually happens when you're logging into an account that doesn't have a game license attached. Double check your credentials and I'd suggest checking out this FAQ too: msft.it/60169NPoo ^BT
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We've got some that are! Drowns, husks, wither, zombies, you name it! I think there's a page on the fandom wiki with more info if you want to take a peek at it. ^BT
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You'll have to reach out to the Hive about that. It's a server that's community ran, so we wouldn't be able to do anything about it. ^BT
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Hi Wouter! I'd suggest reaching out to our Realms team about that and they'll take a look at that. To keep your information secure, please complete our request form at msft.it/60179NJAx so we can quickly and safely assist with your question! ^BT
I understand that it's frustrating to not be able to access that story. We at Minecraft Support aren't able to escalate suggestions like this, but I'd recommend submitting feedback letting the devs know you want to see this series rereleased! msft.it/60179247R -JL
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The ToS and brand guidelines would be the best places to go for any questions you may have. You can look at them with the following links: msft.it/601592QRJ
msft.it/601692QRK
If it's not there, then I'd suggest not doing it. ^BT
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Glad to hear that it's working! If you run into any other issues, let us know and we'd be happy to help! :D ^BT
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Please visit our bug report site to see if the problem has already been reported: msft.it/601192YA3. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/601292YAO ^BT