Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Replying to @PeanutbutterK14
If you haven't already, I'd suggest reaching out to our tech team. To keep your information secure, please complete our request form at msft.it/60149253w so we can quickly and safely assist with your question! ^BT
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Replying to @UltraBeatDemon
That's a cool idea! To keep your information secure, please complete our request form at msft.it/6016925B8 so we can quickly and safely assist with your question! ^BT
Replying to @fluchtii
I'd suggest reaching to our Tech team about this. To keep your information secure, please complete our request form at msft.it/601892ewy so we can quickly and safely assist with your question! ^BT
Replying to @RealJohnDoeX
That's strange. Can you reach out to our support team so they can take a look? To keep your information secure, please complete our request form at msft.it/601192euh so we can quickly and safely assist with your question! ^BT
Replying to @MR_green_tomato
It looks like one of our automated email systems might have gotten a little overly eager. If you're writing in about an account type other than a Mojang account, please reply to that message specifying as such and an agent should be able to assist. -JL
Replying to @willashy15
You'll just have to follow the instructions in the link. That should help you with our Post-Migration Process. ^BT
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Replying to @DevMouse200
Glad to hear that you managed to find a workaround! If you run into any other issues though, let us know and we'd be happy to help. ^BT
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Replying to @TorteShui
Oooh, our Realms team should be able to help with that! To keep your information secure, please complete our request form at msft.it/601292Dii so we can quickly and safely assist with your question! ^BT
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Replying to @BehIsReal
I'd suggest reaching out to our Support team about that! To keep your information secure, please complete our request form at msft.it/601992DbN so we can quickly and safely assist with your question! ^BT
Replying to @Ifran_zz
Not seeing any widespread issues. Do you get an error message at all when trying to get in? ^BT
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Replying to @DevMouse200
That's strange! Do you get an error message at all? Also, are you trying to connect on PC or on another device? ^BT
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Replying to @aobieb
Please visit our bug report site to see if the problem has already been reported: msft.it/60109Fhln. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60119FhlX ^BT
Replying to @JThorsbyEsq
Let's have our Tech team take a look. To keep your information secure, please complete our request form at msft.it/60199Fh5X so we can quickly and safely assist with your question! ^BT
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Replying to @wolfdiesel66
That's strange. Can you reach out to our Tech team so they can take a look? To keep your information secure, please complete our request form at msft.it/60169Fhp0 so we can quickly and safely assist with your question! ^BT
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Replying to @willashy15
As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see our Post-Migration Process FAQ for more info: msft.it/60139FhEV ^BT
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Replying to @RealJohnDoeX
I'd be happy to help once we have more info! What's going on? ^BT
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Replying to @SteveLittleIWS
Gotcha. If you could, can you reach out to our Tech team so our specialists can take a closer look? To keep your information secure, please complete our request form at msft.it/60149FCIO so we can quickly and safely assist with your question! ^BT
Replying to @Jade_remi_
Gotcha. You'd have to reach out to Xbox Support about that since we don't have access to their account management system. Please reach out to Microsoft Support at msft.it/60199FCtT on Twitter, or through their help site directly: msft.it/60109FCtp ^BT
Replying to @zeromrja
Please visit our bug report site to see if the problem has already been reported: msft.it/60139FCmH. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60149FCmy ^BT
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Replying to @TomCotton477047
We can't manually add capes. If you run into this issue again during an event, make sure to reach out to our support site! ^BT