Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Replying to @Azuride
Gotcha! You should get whatever version of the game that was out when the game was manufactured. Based on the link you sent from Best Buy, you'll just need to get the latest version. If you don't have internet connection though, you won't be able to get future updates. ^BT
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Replying to @Ultamite_speez
Glad to hear it! If you run into any other issues, let us know and we'd be happy to help. ^BT
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Replying to @R_E_D_Knight
That's a cool little suggestion! Send that over to our Feedback page for our Devs. msft.it/60119aW1N ^BT
Replying to @Azuride
Just to check, are you able to see the build/version number when you open up the main menu, or if it's listened on the box that the disc came in? ^BT
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Replying to @Azuride
Not to worry, you should be able to receive all the updates so long as you have internet connection! ^BT
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Replying to @DaveyWantsToDie
Please reach out to our Tech team so they can take a look! To keep your information secure, please complete our request form at msft.it/60119abRT so we can quickly and safely assist with your question! ^BT
Replying to @BBLGUMPOP
Please reach out to our Accounts team so they can have a look! To keep your information secure, please complete our request form at msft.it/60199abyZ so we can quickly and safely assist with your question! ^BT
Replying to @missingmypie
I'd suggest reaching out to our support team so they can look into that for you. To keep your information secure, please complete our request form at msft.it/60119abDH so we can quickly and safely assist with your question! ^BT
Replying to @R_E_D_Knight
I'd suggest letting the agent know that in the ticket and they should be able to help with your issue. Thanks for your patience in the meantime! ^BT
Replying to @Ultamite_speez
Not sure! Can you give me a screenshot of that error for me? ^BT
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Replying to @foxy_songs
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found at msft.it/60159vCEP. ^BT
Replying to @AntirionIaur
To keep your information secure, please complete our request form at msft.it/60199v773 so we can quickly and safely assist with your question! ^BT
Replying to @R_E_D_Knight
I'd suggest reaching out to our Realms team about this so they can take a closer look. To keep your information secure, please complete our request form at msft.it/60179v2OU so we can quickly and safely assist with your question! ^BT
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Replying to @AntirionIaur
If you need help with post-migration, I'd suggest reaching to our team so they can help. Also, please see our Post-Migration Process FAQ for more info: msft.it/60159v2GZ ^BT
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Replying to @bumblebeez1222
Thanks for confirming that. As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see our Post-Migration Process FAQ for more info: msft.it/60169vF2O ^BT
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Replying to @missingmypie
Due to security and privacy policies, we are unable to disclose any information regarding Minecraft account activity. However, you should have received a migration same-day confirmation email on the address the Mojang account was associated with before migration. -JL
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Replying to @JoaoMendes82967
At this time, we are unable to offer information or support for third-party Minecraft applications and/or websites. I suggest you reach out to the mod's creator if you're encountering issues using it -JL
Replying to @jeffy837193411
If you are approaching the storage limit, we suggest you remove as many saved templates as possible. If this still doesn’t work, let us know: msft.it/60199vYfd -JL
Replying to @bumblebeez1222
Hi LJ, do you know if your daughter had already migrated her Mojang account, or if she has always used a Microsoft account to log into Minecraft? ^FF
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